2026 Global Digital Shopping Index: The Agentic Commerce Deep Dive

The AI-powered shopper is here and ready to buy

Nearly half of online shoppers used AI to research their most recent purchase. As AI moves from helping consumers discover products to acting on their behalf, trust becomes even more important — especially when payment credentials and spending decisions are involved.

The 2026 Global Digital Shopping Index: The Agentic Commerce Deep Dive examines how consumers, merchants and acquirers are preparing for this shift. For merchants, the opportunity starts before checkout: become discoverable by AI, create more useful shopping experiences and expand autonomy as the right permissions, protections and ways to resolve issues are established.

The report includes:

[li indent=0 align=left]A cross-ecosystem view of consumer, merchant and acquirer readiness[li indent=0 align=left]The consumer trust gradient from discovery through payment[li indent=0 align=left]The controls merchants consider non-negotiable[li indent=0 align=left]A phased roadmap from agent visibility to scalable transaction Download now.