Seven Requirements for Effective Agents

Business leaders aiming to harness agentic AI need a clear roadmap. This checklist from Salesforce outlines seven essentials for building agents that deliver measurable value. From establishing a strategic goal to ensuring trust, grounding in business data, and enabling low-code creation, Agentforce provides the tools to balance creativity with control, orchestrate omni-channel experiences, and maintain continuous supervision. With built-in trust layers, Data 360 grounding, hybrid reasoning, and observability, Agentforce empowers organisations to deploy secure, reliable, and ROI-driven agents.