20% of online orders placed through express 1-hour Click & Collect

Discover how Case Study - Pets at Home - EN showcases the success of Pets at Home's omnichannel transformation with OneStock. By implementing a 1-Hour Click & Collect service across its entire store network, the UK pet care leader enhanced customer convenience, accelerated fulfilment, and improved operational efficiency. With over 300,000 orders processed, 20% of online orders now fulfilled through Click & Collect, and average preparation times of just 30 minutes, this case study reveals how unified commerce can drive measurable business results and customer satisfaction.