# Why Quality, Reliability and Durability in PCs Matter - From: Dell Technologies - Type: Whitepaper - Length: 8 pages - Language: English - Page: ## About it A study by Illuminas surveyed 2,004 laptop users to evaluate Dell, HP, and Lenovo across quality, reliability, and durability. The findings show that real-world performance, not specs, drives brand loyalty. Dell consistently matched or outperformed competitors on all three dimensions, with small businesses citing fewer hardware failures, lower total cost of ownership, and stronger long-term value. Download this whitepaper to learn more. Learn more about Dell Technologies solutions powered by Intel® Core™ Ultra processors. ## Getting it It's free on the page: fill in a short form there to read it. Published on CXO Insights.